Privacy Policy

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Last updated: 14 March 2026

At Acro Plastering, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information. By using our website or contacting us, you agree to the terms set out below.

1. Who We Are

Acro Plastering Ltd (“we”, “us”, “our”) is a plastering company registered in the United Kingdom.
Website: acroplastering.com
Email: 

We are the data controller for the purposes of the UK GDPR and Data Protection Act 2018.

2. Information We Collect

We may collect the following personal data:

• Contact information – name, email address, phone number, and address
• Project details – information provided when enquiring about or using our services
• Communication data – messages or correspondence you send us
• Technical data – IP address, browser type, and general website analytics (via cookies)

We do not collect sensitive personal data such as health, religious, or biometric information.

3. How We Collect Your Data

We collect your information when you:

• Contact us via the website, email, or phone
• Request a quotation or book a service
• Enter a service agreement with us
• Visit our website (through cookies)

4. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide quotes
• Deliver and manage plastering services
• Handle billing and payments
• Maintain business and legal records
• Improve our services and website experience

We never sell or rent your personal data to third parties.

5. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity – to provide quoted or contracted services
• Legitimate interests – to manage operations and customer relationships
• Consent – for optional marketing communications
• Legal obligation – to comply with accounting or regulatory law

6. Data Retention

We do not keep personal details longer than necessary.

• All personal data collected through enquiries or completed jobs will be securely deleted or anonymised within 30 days of:
  
  • No further contact from the customer; or
  • Job completion, whichever comes first.
• For legal or tax purposes, certain minimal records (e.g. invoices) may be retained as required by law, but these will not include personal contact or project details beyond what’s legally necessary.

After the retention period, all personal data is permanently erased from our systems.

7. Data Sharing

We may share your information only with:

• Trusted subcontractors assisting with your project
• Accountants or regulators when legally required

Every third party must handle your data securely and lawfully.

8. Data Security

We apply secure storage, encryption, and restricted access measures to protect your information.
While no system is entirely invulnerable, we take every reasonable step to prevent unauthorised access, misuse, or loss.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Limit or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact .
You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.

10. Cookies

Our website uses basic cookies to track visitor activity and improve functionality.
You can disable cookies in your browser settings, but this may affect your browsing experience.

11. External Links

Our website may include links to other websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before sharing personal data.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will appear on this page with an updated revision date.

13. Contact Us

Acro Plastering
Email: martin@acroplastering.com
Telephone: 07955377678